If you are eligible for a refund or a promo code (as the case may be), the same shall be given to you as per the following guidelines -:
The refund amount for the orders paid online or paid via credit/debit card at the time of delivery will be refunded within 15-20 working days from the date of initiating the refund through the online account, or will be refunded to the same card, depending on the most suitable circumstances as determined.
Terms of service
Replacements:
If you happen to receive a damaged or defective product, or a product that does not comply with the specifications as per your original order, please send picture and video on our whatsapp no. +91-70166 53143 or email id: tryotone4@gmail.com The piece may be replaced will be initiated accordingly if no other corrective measure is possible to address the issue and it has been reported to within 24hrs from delivery. Cancellation:
Cancellation prior to delivery – You can cancel your order for any product (except customer specified/made-to-order products) at any time prior to its delivery by raising request to via whatsapp or email.
For cancellations made before a delivery attempt, any advance paid will be refunded as per our refunds policy.
Cancellation at the time of delivery is not entertained or considered due.
Cancellation after delivery – Products once delivered cannot be returned. On the off chance that you receive a damaged or defective product, please bring it to the notice within 24hrs from delivery time with pictures and video on our whatsapp no. +91-70166 53143 or email Id: tryotone4@gmail.com The piece may be replaced will be initiated accordingly if no other corrective measure is possible to address the issue and it has been reported within 24hrs from delivery.
